FAQs

Q – Can I have my order completed earlier than the date shown on my order confirmation?

A – Yes. Email us with your order number and the date required. We will let you know if this is possible or not.

Q – Can I include a logo or picture on my engraving?

A – Yes. Simply upload your logo on the product page.

Q – Can I include multiple logos or pictures on my engraving?

A – Yes. Please email us for a quote.

Q – Can I see a mock up of what my order will be like?

A – Yes. If you have ordered a glass award we will always send you a visual for approval before we proceed to production.

Q – I would like to order some giftware but cannot find this on your website.

A – Our giftware range is constantly changing but we have a wide range always on display at our showroom in North End, Portsmouth.

Q – Do you engrave items other than glass or metal.

A – Yes. We can engrave just about anything – even cheese!

Q – Can I have a discount on a bulk order?

A – Yes. We always try and accommodate your budget. Please contact us for more information.

Q – Do you do annual engraving?

A – Yes. Please allow up to 5 working days for this to be done once you have brought your perpetual awards to us.

How quickly can awards be engraved?
We offer in-house engraving and can advise on realistic turnaround times depending on quantity and material.

Can you provide express awards?
Yes, express and same day options may be available depending on stock and requirements.