FAQs

Q – Can I have my order completed earlier than the date shown on my order confirmation?

A – Yes. Email us with your order number and the date required. We will let you know if this is possible or not.

Q – Can I include a logo or picture on my engraving?

A – Yes. Simply upload your logo on the product page.

Q – Can I include multiple logos or pictures on my engraving?

A – Yes. Please email us for a quote.

Q – Can I see a mock up of what my order will be like?

A – Yes. If you have ordered a glass award we will always send you a visual for approval before we proceed to production.

Q – I would like to order some giftware but cannot find this on your website.

A – Our giftware range is constantly changing but we have a wide range always on display at our showroom in North End, Portsmouth.

Q – Do you engrave items other than glass or metal.

A – Yes. We can engrave just about anything – even cheese!

Q – Can I have a discount on a bulk order?

A – Yes. We always try and accommodate your budget. Please contact us for more information.

Q – Do you do annual engraving?

A – Yes. Please allow up to 5 working days for this to be done once you have brought your perpetual awards to us.

Q – Can you engrave items not purchased at Victory Trophies?

A – Yes. We can engrave most things but probably best to contact us.